I recently purchased a Hannigan Side car for my 2001 Honda Gold Wing at the factory in Murray, KT. Love the car but having problems with the trunk and inside passenger latch. I called them 3 weeks ago to get a fix. I was told to bend a part to see if that would fix it. Did not. Has anyone else had a problem with this company service after the sale?
Doesn't sound like a service problem to me. They offered a suggestion, if that did not solve the problem why not call them again and see what they have to offer. Keep us informed and let us know how it works out for you.
Regards, Paul
I did but had to send yet another email to get someones attention. Looks like I will be getting a call from them this Monday. The service probelm is with the way the inside latche is installed and fastened to the car itself. Very bad design and install.
Thanks.
Fibre glass and hinges always are dificult to combine.
Make up some fotos and a better description of the problem and there will be quite a few persons here who will give you a tip how to resolve it..
I guess that is more constructive.
Best regards
Sven
From your description I really have no idea what sort of problem you're having, so can only suggest that you explain it better and help us understand.
As for service after the sale, they aren't the best at returning emails, but when my ECC failed in upstate NY Dave K spent half an hour with me on the phone walking me thru troubleshooting steps. It was nothing we could fix on the road, so the dog and I limped back home to Vermont. When we got there a couple days later a replacement ECC unit was on the porch waiting for us.
Pete
This is more of a design flaw than a service problem. The latch setup could use revamping on a couple of models I've worked with.
Lonnie
That's my thoughts exactly. I am going to suggest this to them when I talk to the person or persons in charge tomorrow.
I appreciate your reply.
I think JUNIOR is the person u need to ask for. He sold me a new Hannigan2+2 for my 03 Ultra in January of this year. I have two older 2+2 on 2 goldwings also.
I need to call him also, as I have water coming in,when it rains.
They did such a great job matching it up to my two tone anniv colors, that most people ask if Harley made the sidecar!
I've had nothing but great communication with them any time I call with a question. Always very helpful AND very truthful.
So, as others have asked, what is the problem you're having???
I am haveing trouble with the inside passanger latch staying latched. It is not built or attached to the side car with the same quality that was put into the rest of the side car. The rear trunk latch is much better but will only stay latched when locked. That is my problem.
Thanks 🙂
God will help our country but we have to help ourselves too.
George,
try to put some fotos of the parts that drop open, perhaps we find some solutions. In my MZ the latches could be bent and they worked fine afterwards until the next over loading of the trunk.
And the carabiner style front door lock asked just for a heavier handle and some oil so its weight would drop it into the slot.. .
That was once upon the time my trouble. Now let's get a look at yours.
Sven
What model sidecar did you purchase?
Service has been excellent for me - email does not seem to be the best contact method. I call Dave Keesee and he calls back quickly.
Dave installed a GTL on my 2004 GL1800, and after sale service has been great.
Bill
Dave Keesee is my hero too. 🙂
Gail, astro sport - California
Keese is great. When I got my conti classic, I got a few miles down the road with it on a trailer and had a problem. A quick call to kesse and he was there with the tools to help me.
I heard the other day that they let him go. I don't know the details, but he was the most helpful of all.
Murrmoto
Bristol,Tn
